Critical, complex problems arising every day from cross-functional disciplines in the work environment can wreak havoc and affect your bottom-line big time if the root cause is not identified quickly and correctly. The problems usually persist and recur periodically failing any preventive actions or due to limitations in problem solving approach of the untrained individual. We often see departments passing the buck across the hallway to get the monkey off their back.

TOPS-8D (Team Oriented Problem Solving methodology) is a highly structured, problem solving tool perpetuated by FORD and is used by effective managers across the world in problems pertaining to Product/Process Quality as well as non-technical - Management / Marketing zones. It comprises 8 steps and follows the PDCA logic.

The goal of this method is to find the root cause of the problem using statistical tools, develop containment actions to protect the customer and take preventive actions to prevent recurrence of the problem. 

Keeping this in view, IMTMA is organizing an offline training on Keeping this in view, Indian Machine Tool Manufacturers' Association along with AMTDC-Chennai is organising a 2 days offline training programme on "7QC Tools and 8D Problem Solving Methodology" at Advanced Manufacturing Technology Development Centre (AMTDC), Ground Floor Block 'B', IIT Madras Research Park, Kanagam Road, Taramani, Chennai - 600 113.

This course is ideal for those who are responsible for product development, operations management, quality control, and engineering including department managers, supervisors, quality representatives and engineers.

The program shall be delivered by Mr. Naveen GS.

Mr. Naveen GS is an Instrumentation Engineer, and an MBA in Operations Management with 26+ years’ of work experience in Automotive Industries, Vocational Skills, Industrial Engineering and Certification services. Expert in managing Profitability, Delivery, Operations, Quality Management Systems, Product Quality, Supplier Quality. 

Apart from having a strong background in Delivery and Quality Management Systems, Naveen also comes with an extensive experience in areas like Quality Assurance in Strategic Sourcing and Supply Chain Management, Information Systems, Product development and Operations.

Naveen has extensive work and travel experience across India. He has also worked out of Sweden and Finland and has undertaken work related travel to United Kingdom, Malaysia and Srilanka. Naveen was the Head of Sales, Delivery, Quality, Operations and Training in multiple organizations including MNCs and reputed Indian companies. He has worked as “Management Representative” in multiple organisations and has the experience of putting in place robust management systems for meeting the international standard requirements and the continuously demanding industry needs. Having been responsible for P&L for many years, he is able to explain financial linkages to operational challenges. Having implemented and leveraged various systems across industries, Naveen is an expert in APQP, PPAP, ISO 9001, ISO 14001, AS 9100, TS 16949, Warranty Complaints, Audits, Skills Assessment, CMMI Level 5, GDPR, DPO, Six Sigma and Various Quality tools.

Currently Naveen GS is working as Director Training in Indian Machine Tools Manufacturing Association. Before his association with IMTMA, Naveen was associated with organizations such as VDO India, Mahindra & Mahindra (Tractor Division), Dynamatic Technologies, Wipro Infrastructure Engineering (A division of WIPRO Ltd.), Manipal – City & Guilds and TUV Nord India.